100% Remote $26 – $36 / Hr ✓ Verified

Direct Message (DM) Support Associate

Bayshore Workforce Solutions • Mississippi (Remote)
Pay Rate $26–$36/hr
Location Mississippi (Remote)
Requirements Entry Level with 100% Paid Training
Posted Oct 15, 2026

Are you preparing to apply for the Direct Message (DM) Support Associate opening at Bayshore Workforce Solutions? We prioritize accessibility and straightforward qualification, pairing entry level with 100% paid training with fast virtual onboarding.

Position Overview

  • Role: Direct Message (DM) Support Associate (Entry Level with 100% Paid Training)
  • Hiring Organization: Bayshore Workforce Solutions
  • Sector Focus: Specialized in real estate technology, property management and tenant portals (proptech digital operations).
  • Hourly Compensation: $26.00 – $36.00 per hour (weekly direct deposit).
  • Work Arrangement: 100% Remote / Telecommute (Mississippi (Remote)).
  • Weekly Schedule: Flexible hours (15 to 40 hours per week).
  • Core Qualification: Full step-by-step digital training academy provided with dedicated 1-on-1 mentorship.

What Our Recruitment Team Looks For

  • Responsiveness & Communication: Clear, professional written expression in English without slang or abbreviation.
  • Technical Preparedness: A reliable personal device and broadband internet ready for immediate use.
  • Punctuality & Reliability: Dedication to completing chosen shift hours consistently each week.
  • Willingness to Learn: Enthusiasm to master internal software guidelines and response templates.

Core Tasks & Deliverables

  • Track daily conversation volumes and conversion rates via user-friendly dashboard tools.
  • Provide product details, answer simple questions, and guide users through sign-up links.
  • Monitor comment feeds on sponsored social posts to answer basic customer inquiries.
  • Assist in identifying trending product questions across Facebook, Instagram, and webchat.

Qualifications & Device Readiness

  • Academic Requirement: High school diploma, GED, or equivalent (no college degree required).
  • Prior Experience: Full step-by-step digital training academy provided with dedicated 1-on-1 mentorship.
  • Simple link sharing & guidance
  • Fast typing (35+ WPM)
  • Direct message response etiquette
  • Social tone & conversational charm
  • Functional smartphone, tablet, laptop, or desktop computer with updated web browser.
  • Dependable broadband or wireless internet connection (minimum 15 Mbps download speed).
📍 Regional Location Notice:

Approved for work-from-home candidates residing in Mississippi (Remote) (MS, USA). Applicants must possess authorization to work in their home jurisdiction with access to dependable high-speed internet.

💡 Fast-Track Application Advice for Social Media Live Chat Representative

Hiring leads prioritize candidates who demonstrate prompt written communication and reliable digital connectivity. When completing your direct application, highlight your familiarity with Simple link sharing & guidance and your preferred weekly schedule.

Frequently Asked Questions

Q: Will I receive a technology or home internet stipend?
A: Eligible active team members receive a monthly internet connectivity stipend and can qualify for home workstation equipment allowances after 60 days of consistent service.

Q: What tools and software will I use on a daily basis?
A: You will collaborate using modern web-based tools including cloud spreadsheets, Slack/chat channels, and intuitive ticketing interfaces with pre-built response templates.

Q: Can I choose my own working hours (part-time vs full-time)?
A: Yes. Shifts are available across morning, afternoon, evening, and weekend windows. You can customize your schedule between 15 to 40 hours per week depending on availability.

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