Social Media Live Chat Representative

Experience true workplace independence with Evermont Workforce Partners as a Social Media Live Chat Representative. Supporting partners across event ticketing, concert booking and customer experience, this role eliminates rigid micromanagement in favor of autonomous task completion and no degree or prior experience required.

Position Overview

• Role: Social Media Live Chat Representative (No Degree or Prior Experience Required)
• Hiring Organization: Evermont Workforce Partners
• Sector Focus: Specialized in event ticketing, concert booking and customer experience (live event customer support).
• Hourly Compensation: $25.00 – $35.00 per hour (weekly direct deposit).
• Work Arrangement: 100% Remote / Telecommute (South Dakota (Remote)).
• Weekly Schedule: Flexible hours (15 to 40 hours per week).
• Core Qualification: No college degree or prior experience required — comprehensive paid training provided from day one.

Autonomous Work Environment

• Results-Oriented Pacing: Focus on quality task execution rather than strict minute-by-minute surveillance.
• Asynchronous Communication: Receive daily instructions and shift handoffs through organized cloud channels.
• Self-Directed Breaks: Manage your daily energy with flexible rest intervals during active shifts.
• Predictable Task Queues: Access organized assignments ready for processing immediately upon login.

Essential Responsibilities

• Respond to incoming customer inquiries and social media direct messages in real time.
• Follow simple response guides to assist customers with account questions.
• Track daily conversation volumes and conversion rates via user-friendly dashboard tools.
• Provide product details, answer simple questions, and guide users through sign-up links.

Qualifications & Device Readiness

• Academic Requirement: High school diploma, GED, or equivalent (no college degree required).
• Prior Experience: No college degree or prior experience required — comprehensive paid training provided from day one.
• Social media messaging (Facebook, Instagram, WhatsApp)
• Basic smartphone/laptop navigation
• Simple link sharing & guidance
• Fast typing (35+ WPM)
• Functional smartphone, tablet, laptop, or desktop computer with updated web browser.
• Dependable broadband or wireless internet connection (minimum 15 Mbps download speed).

Frequently Asked Questions

Q: Can I choose my own working hours (part-time vs full-time)?
A: Yes. Shifts are available across morning, afternoon, evening, and weekend windows. You can customize your schedule between 15 to 40 hours per week depending on availability.

Q: What documentation is required to complete remote verification?
A: Standard proof of legal authorization to work in your resident country is required during virtual onboarding, along with direct deposit details for payroll setup.

Q: What happens if I encounter technical issues during my shift?
A: A dedicated internal technical support team is available via real-time messaging channels to assist with password resets, software access, and system troubleshooting.

Ready to get started? Click Apply Now below to access the verified direct application portal for Evermont Workforce Partners.