Digital Calendar & Booking Clerk

High standards of customer satisfaction and accuracy define our success at Brightwater Career Solutions. We are seeking an attentive Digital Calendar & Booking Clerk to join our customer care operations specializing in recruitment operations, HR candidate intake and scheduling with immediate hire — entry level remote.

Position Overview

• Role: Digital Calendar & Booking Clerk (Immediate Hire — Entry Level Remote)
• Hiring Organization: Brightwater Career Solutions
• Sector Focus: Specialized in recruitment operations, HR candidate intake and scheduling (talent acquisition support).
• Hourly Compensation: $28.00 – $39.00 per hour (weekly direct deposit).
• Work Arrangement: 100% Remote / Telecommute (Remote US (Eastern Time Zone / EST)).
• Weekly Schedule: Flexible hours (15 to 40 hours per week).
• Core Qualification: Urgent hiring position with rapid onboarding and flexible start dates available this week.

Service Excellence Standards

• Accuracy First: Thorough verification of user account entries to prevent billing or login errors.
• Empathetic Tone: Delivering warm, patient, and solutions-oriented customer interactions across all channels.
• Timely Resolution: Maintaining swift ticket turnaround benchmarks in line with team service goals.
• Continuous Quality Improvement: Participating in brief weekly feedback reviews to sharpen support skills.

Day-to-Day Responsibilities

• Maintain clean calendar logs and immediately notify consultants of rescheduled or cancelled meetings.
• Schedule virtual discovery appointments on team calendars according to consultant availability.
• Follow up with prospective clients who requested information but have not yet selected an appointment slot.
• Interact with interested inbound prospects through live website chat and text inquiry channels.

Qualifications & Device Readiness

• Academic Requirement: High school diploma, GED, or equivalent (no college degree required).
• Prior Experience: Urgent hiring position with rapid onboarding and flexible start dates available this week.
• Fast text typing (40+ WPM)
• Accurate contact data verification
• Digital calendar scheduling (Calendly / Google)
• Lead status tracking
• Functional smartphone, tablet, laptop, or desktop computer with updated web browser.
• Dependable broadband or wireless internet connection (minimum 15 Mbps download speed).

Frequently Asked Questions

Q: What tools and software will I use on a daily basis?
A: You will collaborate using modern web-based tools including cloud spreadsheets, Slack/chat channels, and intuitive ticketing interfaces with pre-built response templates.

Q: What happens if I encounter technical issues during my shift?
A: A dedicated internal technical support team is available via real-time messaging channels to assist with password resets, software access, and system troubleshooting.

Q: What minimum internet download speed is required?
A: A standard broadband or mobile Wi-Fi connection with at least 15 Mbps download speed is recommended for smooth real-time chat ticketing and cloud database updates.

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