Remote Remote Lead Intake & Booking Agent
Blackstone Staffing Partners is deploying new digital support cohorts for the Remote Lead Intake & Booking Agent position. Operating within enterprise software support and customer success, this role is fully accessible with standard consumer hardware and emphasizes flexible hours (part-time or full-time).
Position Overview
- Role: Remote Lead Intake & Booking Agent (Flexible Hours (Part-Time or Full-Time))
- Hiring Organization: Blackstone Staffing Partners
- Sector Focus: Specialized in enterprise software support and customer success (cloud platform solutions).
- Hourly Compensation: $26.00 – $37.00 per hour (weekly direct deposit).
- Work Arrangement: 100% Remote / Telecommute (Canada (Remote)).
- Weekly Schedule: Flexible hours (15 to 40 hours per week).
- Core Qualification: Choose your own schedule with options for day, evening, or weekend blocks (20 to 40 hrs/week).
Hardware, Software & Workstation Standards
- Compatible Hardware: Modern laptop, desktop PC, Chromebook, iPad, or smartphone.
- Web Browser: Google Chrome, Apple Safari, or Mozilla Firefox with standard cookie support.
- Internet Speed: Minimum 15 Mbps download / 5 Mbps upload broadband or high-speed cellular Wi-Fi.
- Work Environment: Private, distraction-free home office or workspace ensuring customer privacy.
Daily Deliverables & Responsibilities
- Review daily scheduling capacity across different time zones to optimize calendar bookings.
- Ask straightforward qualification questions to confirm prospect eligibility for remote consultations.
- Update lead statuses and qualification notes in CRM databases (HubSpot, Salesforce, or Google Sheets).
- Maintain clean calendar logs and immediately notify consultants of rescheduled or cancelled meetings.
Qualifications & Device Readiness
- Academic Requirement: High school diploma, GED, or equivalent (no college degree required).
- Prior Experience: Choose your own schedule with options for day, evening, or weekend blocks (20 to 40 hrs/week).
- Accurate contact data verification
- Digital calendar scheduling (Calendly / Google)
- Lead status tracking
- Professional demeanor via chat
- Functional smartphone, tablet, laptop, or desktop computer with updated web browser.
- Dependable broadband or wireless internet connection (minimum 15 Mbps download speed).
Approved for work-from-home candidates residing in Canada (Remote) (Canada). Applicants must possess authorization to work in their home jurisdiction with access to dependable high-speed internet.
💡 Fast-Track Application Advice for Remote Chat Appointment Setter
Hiring leads prioritize candidates who demonstrate prompt written communication and reliable digital connectivity. When completing your direct application, highlight your familiarity with Accurate contact data verification and your preferred weekly schedule.
Frequently Asked Questions
Q: Can I choose my own working hours (part-time vs full-time)?
A: Yes. Shifts are available across morning, afternoon, evening, and weekend windows. You can customize your schedule between 15 to 40 hours per week depending on availability.
Q: Is paid time off (PTO) provided for active contractors and associates?
A: Associates accrue personal flexibility days and holiday scheduling credits starting after their first 30 days of active shift completion.
Q: Is phone calling or cold outreach required in this role?
A: No. This position is strictly non-phone digital communication, conducted entirely through live webchat, direct messaging, email, and cloud database entry.
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