100% Remote $28 – $38 / Hr ✓ Verified

Remote Customer Experience Rep

Westport Talent Partners • Kentucky (Remote)
Pay Rate $28–$38/hr
Location Kentucky (Remote)
Requirements Competitive Hourly Pay + Remote Stipend
Posted Oct 15, 2026

Reclaim your time and eliminate fuel, vehicle maintenance, and commute stress. Westport Talent Partners is recruiting a dedicated Remote Customer Experience Rep to join our telecommute network with competitive hourly pay + remote stipend.

Position Overview

  • Role: Remote Customer Experience Rep (Competitive Hourly Pay + Remote Stipend)
  • Hiring Organization: Westport Talent Partners
  • Sector Focus: Specialized in mobile gaming, digital entertainment and community moderation (interactive community support).
  • Hourly Compensation: $28.00 – $38.00 per hour (weekly direct deposit).
  • Work Arrangement: 100% Remote / Telecommute (Kentucky (Remote)).
  • Weekly Schedule: Flexible hours (15 to 40 hours per week).
  • Core Qualification: Top-tier compensation package with performance incentives and home equipment allowance.

Telecommute Advantages & Work-Life Harmony

  • Zero Commute Costs: Save thousands annually on fuel, parking fees, and public transit fares.
  • Work From Home Comfort: Set up your ideal workstation anywhere in Kentucky (Remote).
  • Balanced Scheduling: Choose morning, afternoon, or split shifts that fit family, study, or personal goals.
  • Equal Access: Legitimate telecommute employment opportunities accessible regardless of geographic proximity to metropolitan centers.

Core Responsibilities

  • Guide users through digital return procedures and service cancellation inquiries with empathy.
  • Maintain 90%+ customer satisfaction ratings based on post-interaction feedback surveys.
  • Work with senior support team members to escalate complex issues.
  • Verify customer account ownership following data privacy verification steps.

Qualifications & Device Readiness

  • Academic Requirement: High school diploma, GED, or equivalent (no college degree required).
  • Prior Experience: Top-tier compensation package with performance incentives and home equipment allowance.
  • De-escalation fundamentals
  • Multi-channel support readiness
  • Problem solving & patience
  • Customer record updates
  • Functional smartphone, tablet, laptop, or desktop computer with updated web browser.
  • Dependable broadband or wireless internet connection (minimum 15 Mbps download speed).
📍 Regional Location Notice:

Approved for work-from-home candidates residing in Kentucky (Remote) (KY, USA). Applicants must possess authorization to work in their home jurisdiction with access to dependable high-speed internet.

💡 Fast-Track Application Advice for Remote Customer Care Associate

Hiring leads prioritize candidates who demonstrate prompt written communication and reliable digital connectivity. When completing your direct application, highlight your familiarity with De-escalation fundamentals and your preferred weekly schedule.

Frequently Asked Questions

Q: Can I choose my own working hours (part-time vs full-time)?
A: Yes. Shifts are available across morning, afternoon, evening, and weekend windows. You can customize your schedule between 15 to 40 hours per week depending on availability.

Q: What documentation is required to complete remote verification?
A: Standard proof of legal authorization to work in your resident country is required during virtual onboarding, along with direct deposit details for payroll setup.

Q: What happens if I encounter technical issues during my shift?
A: A dedicated internal technical support team is available via real-time messaging channels to assist with password resets, software access, and system troubleshooting.

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