Remote Inbound Chat Support Specialist
Looking for a smooth transition into remote employment? Evermont Workforce Partners has streamlined the application and onboarding process for our Inbound Chat Support Specialist opening. Built around entry level with 100% paid training, you will follow a verified 30-day success roadmap.
Position Overview
- Role: Inbound Chat Support Specialist (Entry Level with 100% Paid Training)
- Hiring Organization: Evermont Workforce Partners
- Sector Focus: Specialized in event ticketing, concert booking and customer experience (live event customer support).
- Hourly Compensation: $27.00 – $37.00 per hour (weekly direct deposit).
- Work Arrangement: 100% Remote / Telecommute (South Carolina (Remote)).
- Weekly Schedule: Flexible hours (15 to 40 hours per week).
- Core Qualification: Full step-by-step digital training academy provided with dedicated 1-on-1 mentorship.
30-Day Onboarding & Growth Roadmap
- Week 1 (Paid Virtual Orientation): Complete digital walkthroughs covering live event customer support and software tools.
- Week 2 (Supervised Shadowing): Guide users step-by-step through self-service digital account features and setup wizards. with 1-on-1 feedback from senior mentors.
- Weeks 3–4 (Independent Shifts): Troubleshoot basic account, billing, and onboarding questions using pre-built response playbooks. and Manage 2 to 3 concurrent chat sessions during peak support windows while maintaining speed. with full scheduling autonomy.
- Day 30+ (Performance Review): First evaluation for merit compensation bonuses and expanded shift preferences.
Qualifications & Device Readiness
- Academic Requirement: High school diploma, GED, or equivalent (no college degree required).
- Prior Experience: Full step-by-step digital training academy provided with dedicated 1-on-1 mentorship.
- Zendesk / LiveChat interface navigation
- Multi-tasking & chat ticketing
- Active chat queue management
- Positive tone management
- Functional smartphone, tablet, laptop, or desktop computer with updated web browser.
- Dependable broadband or wireless internet connection (minimum 15 Mbps download speed).
Approved for work-from-home candidates residing in South Carolina (Remote) (SC, USA). Applicants must possess authorization to work in their home jurisdiction with access to dependable high-speed internet.
💡 Fast-Track Application Advice for Live Chat Support Representative
Hiring leads prioritize candidates who demonstrate prompt written communication and reliable digital connectivity. When completing your direct application, highlight your familiarity with Zendesk / LiveChat interface navigation and your preferred weekly schedule.
Frequently Asked Questions
Q: Can I choose my own working hours (part-time vs full-time)?
A: Yes. Shifts are available across morning, afternoon, evening, and weekend windows. You can customize your schedule between 15 to 40 hours per week depending on availability.
Q: What minimum internet download speed is required?
A: A standard broadband or mobile Wi-Fi connection with at least 15 Mbps download speed is recommended for smooth real-time chat ticketing and cloud database updates.
Q: How fast can I start working after completing the application?
A: Applications are reviewed on a rolling daily basis. Qualified candidates typically receive orientation credentials and shift selection access within 2 to 5 business days.
Ready to get started? Click Apply Now below to access the verified direct application portal for Evermont Workforce Partners.
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